BeaButter Return, Refund & Replacement Policy

ALL SALES FINAL — NO RETURNS OR EXCHANGES

At BeaButter, every product is thoughtfully made to order with care and attention to quality. Due to the made-to-order nature of our products and the health, hygiene, and safety considerations associated with topical skincare, all sales are final.

Please review your order carefully before completing your purchase.

1. Final Sale Policy

BeaButter does not accept returns, refunds, or exchanges for reasons including, but not limited to:

• Changes of mind or personal preference.

• Incorrect products or quantities selected by the customer.

• Dissatisfaction with texture, scent, consistency, or personal results.

• Products that have been opened, used, or tampered with.

• Products purchased in error.

All BeaButter products are considered final sale upon purchase, except where otherwise required by applicable law.

2. Damaged Products During Shipping

We take great care in preparing and packaging every BeaButter order. However, we understand that damage may occasionally occur during transit.

If your order arrives damaged, please contact info@beabutter.us within 7 calendar days of delivery.

Your email must include:

• Your full name and order number.

• A description of the damage.

• Clear photographs of the damaged product.

• Photographs of the original shipping packaging, including the shipping label, when available.

Please retain the damaged product and original packaging until your claim has been reviewed.

BeaButter reserves the right to request additional information reasonably necessary to verify shipping damage.

3. Replacement Eligibility

Upon review and verification of an eligible shipping damage claim, BeaButter may offer a replacement of the same product, subject to availability.

For discretionary or goodwill replacements not otherwise required by law, the customer may be responsible for replacement shipping and postage charges, which will be disclosed and agreed upon before shipment.

For products that arrive defective, incorrect, or otherwise fail to conform to applicable legal requirements, BeaButter will provide the remedy required by applicable law without imposing shipping charges that would unlawfully limit the customer's rights.

Replacement requests are subject to reasonable verification and applicable consumer protection laws.

4. Order Cancellations

Because BeaButter products are made to order, orders enter our preparation process shortly after placement.

Once production or fulfillment has begun, orders generally cannot be canceled or modified.

Cancellation requests may be submitted to info@beabutter.us. Approval is not guaranteed and depends on the status of the order, subject to applicable law.

5. Natural Product Characteristics

BeaButter products are crafted using botanical ingredients and natural butters. Minor variations in color, texture, or consistency may occur between batches.

Temperature fluctuations during shipping may temporarily affect the consistency or appearance of the product. Such variations do not necessarily indicate that a product is damaged or defective.

Nothing in this section limits a customer's rights regarding products that are defective, unsafe, or otherwise nonconforming under applicable law.

6. Refunds and Payment Disputes

Except where required by law, BeaButter does not provide refunds, merchandise credits, or exchanges for final-sale products.

Customers are encouraged to contact info@beabutter.us with order concerns so that we may review and attempt to resolve the issue promptly.

Nothing in this policy limits a customer's rights under applicable consumer protection laws or applicable payment card network rules.

7. California Consumer Protection Notice

This policy is intended to comply with applicable California consumer protection laws, including California Civil Code Section 1723, concerning disclosure of retail refund and return policies.

Certain goods, including products clearly designated as final sale, customized merchandise received as ordered, and goods that cannot be resold due to health considerations, may qualify for exceptions under California Civil Code Section 1723.

Nothing in this policy is intended to waive, exclude, or restrict any non-waivable consumer rights, statutory warranties, or remedies available under California or federal law.

8. Contact Information

For questions concerning your order, shipping damage, or this policy, please contact:

BeaButter Customer Care

Email: info@beabutter.us

Website: www.beabutter.com

By placing an order, customers acknowledge that BeaButter's final-sale policy has been made available for review before purchase. This acknowledgment does not waive any rights provided by applicable law.